ACR: Oracle GloriaFood Cloud Service 3.0

Oracle Accessibility Conformance Report

VPAT® Version 2.5

Name of Product:

 Oracle GloriaFood Cloud Service 3.0

Product Description:

Oracle MICROS GloriaFood Cloud Service is a “freemium” online ordering system offering free and unlimited ordering for Restaurant owners. As part of the freemium pricing model, optional paid services are provided: i.e., delivery integrations, Online / Credit Card Payment Service connected to the restaurant’s payment gateway, sales optimized website and advance promotion marketing module. GloriaFood provides restaurant owners with various ways of generating new business (i.e., online orders) through an array of tools such as a website ordering widget, smart links for Facebook and Instagram business pages, table reservation widget, shared marketplace FoodBooking app, freemium delivery tracking software, and restaurant analytics. At the core, GloriaFood is a freemium, self-service product that enables restaurant owners to create an online presence for their brick-and-mortar establishments and start taking online orders.

Report Date:

13-OCT-25

Contact Information:

[email protected]

Notes:

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.0Level A - Yes
Level AA - Yes
Level AAA - No
Web Content Accessibility Guidelines 2.1Level A - Yes
Level AA - Yes
Level AAA - No
Web Content Accessibility Guidelines 2.2Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.2 Report

Table 1 also documents conformance with:

Note: When reporting on conformance with the WCAG 2.2 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Supports

The Web UI was tested for:

  • Images that convey information have meaningful alternative text using ALT.
  • Images that are decorative are marked up using ALT=”” or CSS background images.
  • Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table).
  • Titles for Objects and Applets are provided.
  • Controls have an associated name.
  • Text summary or alternative is provided for time-based media.
  • Client-side image maps specify the ALT attribute on each AREA element.
  • Non-text characters are not used or have meaningful alternative text.

The Sales optimized websites was tested for:

  • Images that convey information have meaningful alternative text using ALT.
  • Images that are decorative are marked up using ALT=”” or CSS background images.
  • Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table).
  • Titles for Objects and Applets are provided.
  • Controls have an associated name.
  • Text summary or alternative is provided for time-based media.
  • Client-side image maps specify the ALT attribute on each AREA element.
  • Non-text characters are not used or have meaningful alternative text.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Supports

The Web UI was tested for:

  • User interface component labels are associated with the fields they are labeling.
  • Headings are encoded with HTML heading tags.
  • List markup is used for marking up lists.
  • Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate.
  • Data tables specify SUMMARY or CAPTION.
  • Layout tables use appropriate markup.
  • Groups of components are marked up with their description.
  • Style sheets are used only to change the layout and presentation on the screen.

The Sales optimized websites was tested for:

  • User interface component labels are associated with the fields they are labeling.
  • Headings are encoded with HTML heading tags.
  • List markup is used for marking up lists.
  • Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate.
  • Data tables specify SUMMARY or CAPTION.
  • Layout tables use appropriate markup.
  • Groups of components are marked up with their description.
  • Style sheets are used only to change the layout and presentation on the screen.
1.3.2 Meaningful Sequence (Level A)Supports

The Web UI was tested for:

  • The sequence of elements in the DOM matches a logical reading sequence.

The Sales optimized websites was tested for:

  • The sequence of elements in the DOM matches a logical reading sequence.
1.3.3 Sensory Characteristics (Level A)Supports

The Web UI was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound.
  • Instructions provided which refer to graphics included a reference to the text alternative of the graphic.

The Sales optimized websites was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound.
  • Instructions provided which refer to graphics included a reference to the text alternative of the graphic.
1.3.4 Orientation (Level AA)Supports

The Web UI was tested for:

  • Text is displayed in both device orientations without loss of functionality or visibility of the text.
  • A fixed display orientation is required for essential functionality.

The Sales optimized websites was tested for:

  • Text is displayed in both device orientations without loss of functionality or visibility of the text.
  • A fixed display orientation is required for essential functionality.
1.3.5 Identify Input Purpose (Level AA)Supports

The Web UI was tested for:

  • Text fields which collect information about the user contain the appropriate autocomplete content attribute.

The Sales optimized websites was tested for:

  • Text fields which collect information about the user contain the appropriate autocomplete content attribute.
1.4.1 Use of Color (Level A)Supports

The Web UI was tested for:

  • Information is not conveyed using color.

The Sales optimized websites was tested for:

  • Information is not conveyed using color.
1.4.2 Audio Control (Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Supports

The Web UI was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1.
  • Other text and images of text have a contrast ratio of at least 4.5:1.

The Sales optimized websites was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1.
  • Other text and images of text have a contrast ratio of at least 4.5:1.
1.4.4 Resize text (Level AA)Supports

The Web UI was tested for:

  • Text can be resized up to 200% without loss of content or functionality.

The Sales optimized websites was tested for:

  • Text can be resized up to 200% without loss of content or functionality.
1.4.5 Images of Text (Level AA)Not Applicable

The Web UI was tested for:

  • Images of text are not used.

The Sales optimized websites was tested for:

  • Images of text are not used.
1.4.10 Reflow (Level AA)Supports

The Web UI was tested for:

  • Text information reflows so that only one direction of scrolling is required while at 400% zoom.
  • An alternative mobile user interface is available and is accessed from the main application.
  • Content that requires two-dimensional layout only presents scroll bars in the component used to present the two-dimensional content.

The Sales optimized websites was tested for:

  • Text information reflows so that only one direction of scrolling is required while at 400% zoom.
  • An alternative mobile user interface is available and is accessed from the main application.
  • Content that requires two-dimensional layout only presents scroll bars in the component used to present the two-dimensional content.
1.4.11 Non-text Contrast (Level AA)Supports

The Web UI was tested for:

  • Non-text items have a contrast ratio of at least 3:1

The SOW was tested for:

  • Non-text items have a contrast ratio of at least 3:1
1.4.12 Text Spacing (Level AA)Supports

The Web UI was tested for:

  • When the following attributes and no others are modified there is no loss in functionality or content:
    • Line height (line spacing) to at least 1.5 times the font size.
    • Spacing following paragraphs to at least 2 times the font size.
    • Letter spacing (tracking) to at least 0.12 times the font size.
    • Word spacing to at least 0.16 times the font size.

The Sales optimized websites was tested for:

  • When the following attributes and no others are modified there is no loss in functionality or content:
    • Line height (line spacing) to at least 1.5 times the font size.
    • Spacing following paragraphs to at least 2 times the font size.
    • Letter spacing (tracking) to at least 0.12 times the font size.
    • Word spacing to at least 0.16 times the font size.
1.4.13 Content on Hover or Focus (Level AA)Supports

The Web UI was tested for:

  • Dismissible -The content can be dismissed without moving the pointer or keyboard focus.
  • Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing.
  • Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid.

The Sales optimized websites was tested for:

  • There is no content that appears on hover or focus.
2.1.1 Keyboard (Level A)Supports

The Web UI was tested for:

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes.
  • Proper operation of unique keystrokes and access keys, including those listed in the product documentation.
  • The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms).

The Sales optimized websites was tested for:

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes.
  • Proper operation of unique keystrokes and access keys, including those listed in the product documentation.
  • The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms).
2.1.2 No Keyboard Trap (Level A)Supports

The Web UI was tested for:

  • Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.

The Sales optimized websites was tested for:

  • Movement of focus through each control only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control.
2.1.4 Character Key Shortcuts (Level A)Not Applicable

The Web UI was tested for:

  • There are no single character keyboard shortcuts.

The Sales optimized websites was tested for:

  • There are no single character keyboard shortcuts.
2.2.1 Timing Adjustable (Level A)Not Applicable

The Web UI was tested for:

  • Time limits are not used.

The Sales optimized websites was tested for:

  • Time limits are not used.
2.2.2 Pause, Stop, Hide (Level A)Supports

The Web UI was tested for:

  • There is no moving, blinking or scrolling content.

The Sales optimized websites was tested for:

  • There is no moving, blinking or scrolling content.
2.3.1 Three Flashes or Below Threshold (Level A)Supports

The Web UI was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.

The Sales optimized websites was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz.
2.4.1 Bypass Blocks (Level A)Supports

The Web UI was tested for:

  • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links.

The Sales optimized websites was tested for:

  • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links.
2.4.2 Page Titled (Level A)Supports

The Web UI was tested for:

  • Pages have a meaningful title specified in the TITLE element.

The Sales optimized websites was tested for:

  • Pages have a meaningful title specified in the TITLE element.
2.4.3 Focus Order (Level A)Supports

The Web UI was tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence.

The Sales optimized websites was tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence.
2.4.4 Link Purpose (In Context) (Level A)Supports

The Web UI was tested for:

  • The text of links and their surrounding paragraph, list, or table cell (with marked up table headers), is sufficient to describe their purpose.

The Sales optimized websites was tested for:

  • The text of links and their surrounding paragraph, list, or table cell (with marked up table headers), is sufficient to describe their purpose.
2.4.5 Multiple Ways (Level AA)Supports

The Web UI was tested for:

  • Page contains controls that enable reaching all pages.
  • Pages are fully inter-linked to each other.

The Sales optimized websites was tested for:

  • Page contains controls that enable reaching all pages.
  • Pages are fully inter-linked to each other.
2.4.6 Headings and Labels (Level AA)Supports

The Web UI was tested for:

  • Headers describe the topic or purpose of the content below them.
  • Labels describe the purpose of the associated field.

The Sales optimized websites was tested for:

  • Headers describe the topic or purpose of the content below them.
  • Labels describe the purpose of the associated field.
2.4.7 Focus Visible (Level AA)Supports

The Web UI was tested for:

  • Visual indication of the location of the focus.

The Sales optimized websites was tested for:

  • Visual indication of the location of the focus.
2.4.11 Focus Not Obscured (Level AA)Supports

The Web UI was tested for:

  • The initial position of user interface components receiving keyboard focus are not hidden entirely by author-created content.

The Sales optimized websites was tested for:

  • The initial position of user interface components receiving keyboard focus are not hidden entirely by author-created content.
2.5.1 Pointer Gestures (Level A)Not Applicable

The Web UI was tested for:

  • There are no multipoint or path-based gesture actions.

The Sales optimized websites was tested for:

  • There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)Not Applicable

The Web UI was tested for:

  • There are no single pointer operations.

The Sales optimized websites was tested for:

  • There are no single pointer operations.
2.5.3 Label in Name (Level A)Supports

The Web UI was tested for:

  • User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.

The Sales optimized websites was tested for:

  • User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.
2.5.4 Motion Actuation (Level A)Not Applicable

The Web UI was tested for:

  • There are no functions that require motion of the device.

The Sales optimized websites was tested for:

  • There are no functions that require motion of the device.
2.5.7 Dragging Movements (Level AA)Supports

The Web UI was tested for:

  • The functionality of dragging movements are determined by the user agent and not modified by the author.

The Sales optimized websites was tested for:

  • The functionality of dragging movements are determined by the user agent and not modified by the author.
2.5.8 Target Size (Minimum) (Level AA)Supports

The Web UI was tested for:

  • Interactive targets take up at least 24×24 CSS pixels of space, including white space around the target, and the space is not shared with another target.

The Sales optimized websites was tested for:

  • Interactive targets take up at least 24×24 CSS pixels of space, including white space around the target, and the space is not shared with another target.
3.1.1 Language of Page (Level A)Supports

The Web UI was tested for:

  • Properly set lang attribute for each page.

The Sales optimized websites was tested for:

  • Properly set lang attribute for each page.
3.1.2 Language of Parts (Level AA)Supports

The Web UI was tested for:

  • There are no passages of text that are different from that of the page

The Sales optimized websites was tested for:

  • Proper use of lang attribute for text passages that are in a different language than that of the page.
3.2.1 On Focus (Level A)Supports

The Web UI was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.

The Sales optimized websites was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.2 On Input (Level A)Supports

The Web UI was tested for:

  • In circumstances where changing the value of the components causes a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window, warning is given prior to the user interacting with those user-interface components.

The Sales optimized websites was tested for:

  • Changes in the value of user interface components does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window.
3.2.3 Consistent Navigation (Level AA)Supports

The Web UI was tested for:

  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time.

The Sales optimized websites was tested for:

  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time.
3.2.4 Consistent Identification (Level AA)Supports

The Web UI was tested for:

  • Images and controls are used and identified consistently throughout the product.

The Sales optimized websites was tested for:

  • Images and controls are used and identified consistently throughout the product.
3.2.6 Consistent Help  (Level A)Supports

The Web UI was tested for:

  • Help mechanisms (or a link to different software containing help mechanisms) occur in the same order relative to other software content.

The Sales optimized websites was tested for:

  • Help mechanisms (or a link to different software containing help mechanisms) occur in the same order relative to other software content.
3.3.1 Error Identification (Level A)Supports

The Web UI was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred.

The Sales optimized websites was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred.
3.3.2 Labels or Instructions (Level A)Supports

The Web UI was tested for:

  • Labels or instructions are provided when the product requires user input.

The Sales optimized websites was tested for:

  • Labels or instructions are provided when the product requires user input.
3.3.3 Error Suggestion (Level AA)Supports

The Web UI was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user.

The Sales optimized websites was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user.
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)Supports

The Web UI was tested for:

  • Submissions can be reversed by the user.
  • Data is checked for input errors with an opportunity for the user to correct them.
  • Data can be reviewed, corrected, and confirmed by the user before they are finalized.

The Web UI was tested for:

  • Submissions can be reversed by the user.
  • Data is checked for input errors with an opportunity for the user to correct them.
  • Data can be reviewed, corrected, and confirmed by the user before they are finalized.
3.3.7 Redundant Entry  (Level A)Supports

The Web UI was tested for:

  • There are no occurrences of information that the user needs to enter which has been previously entered.

The Sales optimized websites was tested for:

  • There are no occurrences of information that the user needs to enter which has been previously entered.
3.3.8 Accessible Authentication (Minimum)   (Level AA)Not Applicable

The Web UI was tested for:

  • Authentication is not required.

The Sales optimized websites was tested for:

  • Authentication is not required.
4.1.1 Parsing (Level A)Not ApplicableThis criterion is considered as always satisfied for any content using HTML or XML.
4.1.2 Name, Role, Value (Level A)Supports

The Web UI was tested for:

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.
  • Custom controls have appropriate roles specified using the role attribute.
  • Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes.
  • Custom controls have a meaningful programmatically exposed name.
  • Frames have a meaningful title specified in the title attribute.

The Sales optimized websites was tested for:

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.
  • Custom controls have appropriate roles specified using the role attribute.
  • Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes.
  • Custom controls have a meaningful programmatically exposed name.
  • Frames have a meaningful title specified in the title attribute.
4.1.3 Status Messages (Level AA)Supports

The Web UI was tested for:

  • Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

The Sales optimized websites was tested for:

  • Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesNot ApplicableThe product is designed to be isolated from the underlying platform.
502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesNot ApplicableThe product is designed to be isolated from the underlying platform.
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesNot Applicable

There are no accessibility or compatibility features to document. Product uses standard HTML specifications to support accessibility.

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is in electronic format.

603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupports

To ask questions or report issues, Contact - Get In Touch (gloriafood.com) contains information by which users can communicate via email and/or chat. 

603.3 Accommodation of Communication NeedsSupports

To ask questions or report issues, Contact - Get In Touch (gloriafood.com) contains information by which users can communicate via email and/or chat. 

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicable Standards/Guidelines, subject to Oracle's interpretation of those standards (available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: [email protected].

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.