ACR: Oracle Enterprise Manager 24ai Release 1 24.1

Oracle Accessibility Conformance Report

VPAT® Version 2.5

Name of Product:

 Oracle Enterprise Manager 24ai Release 1 24.1

Product Description:

Oracle Enterprise Manager is a web-based, on-premises management platform for monitoring and managing your IT landscape in on-premises data center(s) or in the Oracle Cloud.

The Enterprise Manager Command Line Interface (EM CLI) enables users to access Enterprise Manager functionality through a command-line interface or scripts. It is accessible through classic programming language constructs, enabling tasks to be created and run either from the command-line or programatically. EM CLI enables users to access Enterprise Manager functionality from text-based consoles (shells and command-line windows) for a variety of operating systems. EM CLI is fully integrated with Enterprise Manager's security and user administration functions, enabling users to carry out operations using EM CLI with the same security and confidentiality as the Enterprise Manager console.

This VPAT is for the base Oracle Enterprise Manager product as well as the following licenses:

Database Enterprise Management Products:

Middleware Enterprise Management Products:

Applications Management Products:

Other Management Products:

The responses to many of the technical standards are based on functionality provided by underlying technologies; please see the Dependent Products section for more information.


 

Report Date:

24-NOV-25

Contact Information:

[email protected]

Notes:

The products listed below are used by Oracle Enterprise Manager Cloud Control, but we make no representation as regards to their accessibility:

In addition, Oracle Enterprise Manager Cloud Control provides links to pre-recorded videos demonstrating product features. These videos are available on the Oracle Learning Library.  We make no representation as regards to the accessibility of these pre-recorded videos.

 

Oracle Enterprise Manager Cloud Control supports three accessibility modes: screen reader, high contrast and large font size. For pages built with ADF and JET, in 24.1 these modes are natively supported by underlining tech stack (ADF, JET) and operating system. Customer does not need to enable any EM preference any more. For pages built with UIX, there is no change and customer needs to modify configuration file. Refer to the Advanced Installation and Configuration Guide in the Oracle Enterprise Manager Cloud Control documentation library for additional details.

Dependent Products


This product interacts with or is built with the other Oracle products listed in this section. Click below to view information about the accessibility of these dependent products. Products listed are the versions available at the time of publication of this document; newer documents may be available that supersede these versions.

Evaluation Methods Used:

Oracle's policy is to design, develop and test both products and documentation to be accessible. The recommended styles of testing for accessibility include: (i) algorithmic automated tests, (ii) human judgement tests such as tool-assisted tests, visual inspection and manual operation, and (iii) testing with assistive technology by people with and without disabilities. Additional information about Oracle's accessibility program is available on http://www.oracle.com/corporate/accessibility/

Accessibility Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guideline:

Standard/GuidelineIncluded In Report
Web Content Accessibility Guidelines 2.0Level A - Yes
Level AA - Yes
Level AAA - No
Web Content Accessibility Guidelines 2.1Level A - Yes
Level AA - Yes
Level AAA - No
Web Content Accessibility Guidelines 2.2Level A - Yes
Level AA - Yes
Level AAA - No
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports
The functionality of the product has at least one method that meets the criteria without known defects or meets with equivalent facilitation.
Partially Supports
Some functionality of the product does not meet the criteria.
Does Not Support
Majority of functionality of the product does not meet the criteria.
Not Applicable
The criteria are not relevant to the product.

WCAG 2.2 Report

Table 1 also documents conformance with:

Note: When reporting on conformance with the WCAG 2.2 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Table 1: WCAG Conformance Criteria

Criteria
Conformance Level
Remarks and Explanations
1.1.1 Non-text Content (Level A)Supports

The product and documentation was tested for:

  • Images that convey information have meaningful alternative text using ALT
  • Images that are decorative are marked up using ALT=”” or CSS background images
  • Information shown in complex images such as charts is also available in an alternative textual form (e.g. a data table)
  • Titles for Objects and Applets are provided
  • Controls have an associated name
  • Client-side image maps specify the ALT attribute on AREA elements.
  • CAPTCHAs are not used

The CLI component was tested for:

  • Images are not used
  • Non-text characters are not used
  • CAPTCHAs are not used
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.2 Captions (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)Not ApplicableThe product has no multimedia.
1.2.4 Captions (Live) (Level AA)Not ApplicableThe product has no multimedia.
1.2.5 Audio Description (Prerecorded) (Level AA)Not ApplicableThe product has no multimedia.
1.3.1 Info and Relationships (Level A)Supports

The product and documentation was tested for:

  • User interface component labels are associated with the fields they are labeling
  • Headings are encoded with HTML heading tags
  • List markup is used for marking up lists
  • Table markup is used for marking up data tables, including row and column headers and table captions/summaries where appropriate
  • Data tables specify SUMMARY or CAPTION
  • Layout tables use appropriate markup
  • Groups of components are marked up with their description
  • Style sheets are used only to change the layout and presentation on the screen

The CLI component was tested for:

  • Headings follow standard text patterns for rendering headings
  • Lists follow standard text patterns for rendering lists
  • Paragraphs follow standard text patterns for rendering paragraphs
  • Tables follow standard text patterns for rendering tables

 

1.3.2 Meaningful Sequence (Level A)Supports

The product and documentation was tested for:

  • The sequence of elements in the DOM matches a logical reading sequence

The CLI component was tested for:

  • The correct reading sequence is discernible when output is rendered to a file
1.3.3 Sensory Characteristics (Level A)Supports

The product and documentation was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
  • Instructions provided which refer to graphics included a reference to the text alternative of the graphic

The CLI component was tested for:

  • Instructions provided do not refer to things solely based on their sensory characteristics such as shape, size, visual location, orientation, color, or sound
1.3.4 Orientation (Level AA)Supports

The product and documentation were tested for:

  • Text is displayed in both device orientations without loss of functionality or visibility of the text.

The CLI component was tested for:

  • Text display orientation in a command line user interface is based on the ability of the terminal application used.
1.3.5 Identify Input Purpose (Level AA)Supports

The product and documentation was tested for:

  • Text fields which collect information about the user contain the appropriate autocomplete content attribute.

The CLI component was tested for:

  • Text fields which collect information about the user contain the appropriate autocomplete content attribute.

 

1.4.1 Use of Color (Level A)Supports

The product and documentation was tested for:

  • Information conveyed by color is available in alternative formats, such as shape, text, font weight
  • Information conveyed by color has a contrast ratio of at least 3:1

The CLI component was tested for:

  • Information conveyed by color is available in text
1.4.2 Audio Control (Level A)Not ApplicableThe product has no multimedia.
1.4.3 Contrast (Minimum) (Level AA)Supports

The product and documentation was tested for:

  • Large-scale text and images of large-scale text have a contrast ratio of at least 3:1
  • Other text and images of text have a contrast ratio of at least 4.5:1

The CLI component was tested for:

  • Text has a contrast ratio of at least 4.5:1
1.4.4 Resize text (Level AA)Supports

The product and documentation were tested for:

  • Text can be resized up to 200% without loss of content or functionality
     

The CLI component was tested for:

  • Text can be resized up to 200% without loss of content or functionality when rendered in a GUI-based terminal application that supports text rendering sizes up to 200% larger than normal

 

1.4.5 Images of Text (Level AA)Supports

The product and documentation was tested for:

  • Images of text are not used

The CLI component was tested for:

  • Images of text are not used
1.4.10 Reflow (Level AA)Partially Supports

The product and documentation were tested for:

  • Text information reflows so that only one direction of scrolling is required while at 400% zoom.

The CLI component was tested for:

  • Text information can reflow with only one direction of scrolling when rendered in a GUI-based terminal application that supports text rendering sizes up to 400% larger than normal.

Exceptions:

Bug 32307733 affects EM’s Audit Vault and Database Firewall (AVDF) and other EM pages. In this case, AVDF Home Page content cannot be presented without loss of information or functionality.

Bug 32122362 affects EM ALL Targets and other pages. In this case, AVDF Home Page content cannot be presented without loss of information or functionality.

1.4.11 Non-text Contrast (Level AA)Supports

The product and documentation was tested for:

  • Non-text items have a contrast ratio of at least 3:1

The CLI component was tested for:

  • Graphics are not used
  • Non-text characters are not used
1.4.12 Text Spacing (Level AA)Partially Supports

The product and documentation was tested for:

  • When the following attributes and no others are modified there is no loss in functionality or content:
    • Line height (line spacing) to at least 1.5 times the font size
    • Spacing following paragraphs to at least 2 times the font size
    • Letter spacing (tracking) to at least 0.12 times the font size
    • Word spacing to at least 0.16 times the font size

The CLI component was tested for:

  • Text is not rendered using markup languages.

Exceptions:

Bug 32307743 affects EM’s AVDF.  In this case, AVDF Home Page content cannot be presented without loss of information or functionality.

1.4.13 Content on Hover or Focus (Level AA)Supports

The product and documentation was tested for:

  • Dismissable -The content can be dismissed without moving the pointer or keyboard focus
  • Hoverable - When pointer hover triggers additional content, the pointer can be moved over the additional content without the additional content disappearing
  • Persistent - The additional content remains visible until the hover or focus trigger is removed, the user dismisses it, or its information is no longer valid.

The CLI component was tested for:

  • There is no content that appears on hover or focus.
2.1.1 Keyboard (Level A)Supports

The product and documentation was tested for:

  • Ability to perform functions from the keyboard only, and without requiring specific timings for individual keystrokes
  • Proper operation of unique keystrokes and access keys, including those listed in the product documentation
  • The ability to use the product with OS keyboard aids: StickyKeys and FilterKeys (feature names may be different on different platforms)

The CLI component was tested for:

  • ability to perform functions from the keyboard only
  • proper operation of unique keystrokes, including those listed in the product documentation
2.1.2 No Keyboard Trap (Level A)Supports

The product and documentation was tested for:

  • Movement of focus through controls only using the keyboard, with no "keyboard trap" that prevents focus from moving away from any control

The CLI component was tested for:

  • Keyboard focus is not used
2.1.4 Character Key Shortcuts (Level A)Supports

The product and documentation was tested for:

  • There are no single character keyboard shortcuts.

The CLI component was tested for:

  • Single character keyboard shortcuts can be turned off.
  • Single character keyboard shortcuts can be remapped.
  • Single character keyboard shortcuts are only active when that component has focus.

 

2.2.1 Timing Adjustable (Level A)Supports

The product and documentation was tested for:

  • Auto Refresh of page content can be turned off and auto refresh interval can be adjusted by user.

 

The CLI component was tested for:

  • Time limits in the product can be turned off before they are encountered
  • Time limits in the product can be adjusted to at least 10 times longer before encountered
  • Time limits in the product can be extended with at least 20 seconds warning up to 10 times
  • Time limits are longer than 20 hours
  • Time limits used are part of a real-time event, or an essential activity
2.2.2 Pause, Stop, Hide (Level A)Supports

The product and documentation was tested for:

  • There is no moving, blinking or scrolling content

The CLI component was tested for:

  • There is no moving, blinking or scrolling content

 

2.3.1 Three Flashes or Below Threshold (Level A)Supports

The product and documentation was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz

The CLI component was tested for:

  • No portion of the screen flickers or flashes with a frequency between 2 Hz and 55 Hz
2.4.1 Bypass Blocks (Level A)Supports

The product and documentation were tested for:

  • A ‘Skip to Main Content’ link is provided to skip repetitive navigation links at the top of the page.
  • Structure and hierarchy is marked up with Header elements outside of repetitive navigation links

The CLI component was tested for:

  • Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.
2.4.2 Page Titled (Level A)Supports

The product and documentation was tested for:

  • Pages have a meaningful title specified in the TITLE element

The CLI component was tested for:

  • The name of the software application is meaningful.
2.4.3 Focus Order (Level A)Supports

The product and documentation was tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence

The CLI component was tested for:

  • Logical movement through the focusable components using only the keyboard, in an order that follows a meaningful sequence

 

2.4.4 Link Purpose (In Context) (Level A)Supports

The product and documentation was tested for:

  • The text of links and their surrounding paragraph, list, table cell (with marked up table headers) is sufficient to describe their purpose

The CLI component was tested for:

  • The text of links and their surrounding paragraph, list, table cell (with marked up table headers), or preceding heading is sufficient to describe their purpose

 

2.4.5 Multiple Ways (Level AA)Supports

The product and documentation were tested for:

  • Pages are fully inter-linked to each other
  • Page contains controls that enable reaching all pages

The CLI component was tested for:

  • Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.
2.4.6 Headings and Labels (Level AA)Supports

The product and documentation was tested for:

  • Headers describe the topic or purpose of the content below them
  • Labels describe the purpose of the associated field

The CLI component was tested for:

  • Headers describe the topic or purpose of the content below them
  • Labels are not used
2.4.7 Focus Visible (Level AA)Supports

The product and documentation was tested for:

  • Visual indication of the location of the focus

The CLI component was tested for:

  • Visual indication of the location of the focus
2.4.11 Focus Not Obscured (Level AA)Supports

The product was tested for:

  • The initial position of user interface components receiving keyboard focus are not hidden entirely by author-created content.

Command line testing:

  • No testing required.
2.5.1 Pointer Gestures (Level A)Supports

The product and documentation was tested for:

  • There are no multipoint or path-based gesture actions.

The CLI component was tested for:

  • There are no multipoint or path-based gesture actions.
2.5.2 Pointer Cancellation (Level A)Supports

The product and documentation was tested for:

  • When an operation uses a single pointer, the down-event of the pointer is not used to execute any part of the function

The CLI component was tested for:

  • There are no single pointer operations
2.5.3 Label in Name (Level A)Supports

The product and documentation was tested for:

  • User interface components that include text or images of text and have a label, have a name that contains the text that is presented visually.

The CLI component has been tested for:

  • User interface components that include text and have a label, have a name that contains the text that is presented visually.
2.5.4 Motion Actuation (Level A)Supports

The product and documentation was tested for:

  • There are no functions that require motion of the device.

The CLI component was tested for:

  • There are no functions that require motion of the device.

 

2.5.7 Dragging Movements (Level AA)Supports

The product and documentation was tested for:

  • There is no functionality that uses dragging movements.

The CLI was tested for:

  • There is no functionality that uses dragging movements.
2.5.8 Target Size (Minimum) (Level AA)Supports

The product and documentation were tested for:

  • Interactive targets take up at least 24×24 CSS pixels of space, including white space around the target, and the space is not shared with another target.

The CLI component was tested for:

  • The CLI does not contain interactive targets.
3.1.1 Language of Page (Level A)Supports

The product and documentation was tested for:

  • Properly set lang attribute for pages

The CLI component was tested for:

  • Application is in the locale/language of the underlying platform

 

3.1.2 Language of Parts (Level AA)Supports

The product and documentation was tested for:

  • Proper use of lang attribute for text passages that are in a different language than that of the page

The CLI component was tested for:

  • Text passages generated by the application are in the locale/language of the underlying platform

 

3.2.1 On Focus (Level A)Supports

The product and documentation was tested for:

  • When an element receives focus, it does not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window

The CLI component was tested for:

  • Keyboard focus is not used
3.2.2 On Input (Level A)Supports

The product and documentation was tested for:

  • Changes in the value of user interface components do not result in a substantial change to the page, an additional change of keyboard focus, or the spawning of a pop-up window

The CLI component was tested for:

  • Changes in the value of user interface components does not result in a substantial change to the user interface of the software, an additional change of keyboard focus, or the spawning of a new window
  • In circumstances where changing the value of the components causes a substantial change to the user interface of the software, an additional change of keyboard focus, or the spawning of a new window, warning is given prior to the user interacting with those user-interface components
3.2.3 Consistent Navigation (Level AA)Supports

The product and documentation were tested for:

  • Pages that are grouped together into sets with a common navigation mechanism utilize that navigation mechanism in the same fashion, with navigation elements appearing in the same relative order each time

The CLI component was tested for:

  • Oracle non-Web software products, including bundles and suites of software, do not behave as a set of software programs as the term is defined. Therefore this guideline is always automatically met.
3.2.4 Consistent Identification (Level AA)Supports

The product and documentation was tested for:

  • Images and controls are used and identified consistently throughout the product
3.2.6 Consistent Help (Level A)Supports

The product was tested for:

  • Help mechanisms (or a link to different software containing help mechanisms) occur in the same order relative to other software content.

The CLI component was tested for:

  • Help mechanisms (or a link to different software containing help mechanisms) occur in the same order relative to other software content.
3.3.1 Error Identification (Level A)Supports

The product and documentation was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred

The CLI component was tested for:

  • When input errors are detected, they are described to the user in text, including identifying the item where the error occurred
3.3.2 Labels or Instructions (Level A)Supports

The product and documentation was tested for:

  • Labels or instructions are provided when the product requires user input

The CLI component was tested for:

  • Labels or instructions are provided when the product requires user input
3.3.3 Error Suggestion (Level AA)Supports

The product and documentation was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user

The CLI component was tested for:

  • Where suggestions for fixing an input error are known, they are provided to the user
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)Supports

The product and documentation was tested for:

  • Data is checked for input errors with an opportunity for the user to correct them
  • Data can be reviewed, corrected, and confirmed by the user before they are finalized

The CLI component was tested for:

  • Submissions can be reversed by the user
  • Data is checked for input errors with an opportunity for the user to correct them
  • Data can be reviewed, corrected, and confirmed by the user before they are finalized
3.3.7 Redundant Entry (Level A)Supports

The product and documentation was tested for:

  • Information previously entered by or provided to the user that is required to be entered again in the same process is available for the user to select.
  • Re-entering information previously entered by or provided to the user is essential.
  • Re-entering information previously entered by or provided to the user is required to ensure the security of content.

 

The CLI was tested for

  • Re-entering information previously entered by or provided to the user is essential.
3.3.8 Accessible Authentication (Minimum) (Level AA)Supports

The product and documentation was tested for:

  • Steps which utilize a cognitive functional test have an alternative that does not rely upon a cognitive functional test.
  • A mechanism is available to assist the user with any authentication step that utilizes a cognitive functional test.
  • The product supports password entry by password managers.
  • The product supports copy and paste while authenticating.
  • The cognitive functional test required for authentication is based upon recognizing objects.
  • The cognitive functional test required for authentication is based upon identifying non-text content the user provided, such as images, video, or audio.

The CLI was tested for

  • The product supports password entry by password managers.
  • The product supports copy and paste while authenticating.
4.1.1 Parsing (Level A)Not ApplicableThis criterion is considered as always satisfied for any content using HTML or XML.
4.1.2 Name, Role, Value (Level A)Supports

The product and documentation was tested for:

  • HTML controls have a programmatically associated name, derived from the appropriate HTML elements and attributes including LABEL, TITLE, SUMMARY, CAPTION, etc.
  • Additional state information is programmatically exposed for HTML controls, such as whether a field is ‘required’.
  • Custom controls have appropriate roles specified using the role attribute
  • Custom controls have appropriate state and property information conveyed using the relevant WAI-ARIA or HTML5 attributes
  • Custom controls have a meaningful programatically exposed name
  • Frames have a meaningful title specified in the title attribute
     

The CLI component was tested for:

  • Form fields are named by their associated labels
4.1.3 Status Messages (Level AA)Supports

The product and documentation was tested for:

  • Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

 

The CLI component was tested for:

  • Status messages have role or properties set so information is conveyed to assistive technology without the component receiving focus.

2018 Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria
Conformance Level
Remarks and Explanations
302.1 Without VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.2 With Limited VisionNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.3 Without Perception of ColorNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.4 Without HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.5 With Limited HearingNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.6 Without SpeechNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.7 With Limited ManipulationNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.8 With Limited Reach and StrengthNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.
302.9 With Limited Language, Cognitive, and Learning AbilitiesNot ApplicableThe product does not rely on equivalent functionality, and all aspects are addressed by the technical standards.

Chapter 4: Hardware

These criteria are all Not Applicable because the product is not Hardware

Chapter 5: Software

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
502 Interoperability with Assistive TechnologyHeading cell - no response requiredHeading cell - no response required
502.2.1 User Control of Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.2.2 No Disruption of Accessibility FeaturesSupports

The product and documentation was tested for:

  • Does not disrupt platform accessibility features such as Sticky Keys, High Contrast and Large Fonts

 

The CLI component was tested for:

  • Does not disrupt platform accessibility features such as sticky keys, high contrast and large fonts.
502.3 Accessibility ServicesHeading cell - no response requiredHeading cell - no response required
502.3.1 Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.2 Modification of Object InformationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.3 Row, Column, and HeadersNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.4 ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.5 Modification of ValuesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.6 Label RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.7 Hierarchical RelationshipsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.8 TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.9 Modification of TextNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.10 List of ActionsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.11 Actions on ObjectsNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.12 Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.13 Modification of Focus CursorNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.3.14 Event NotificationNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
502.4 Platform Accessibility FeaturesNot ApplicableThe product is not a platform or does not have access to platform accessibility features.
503 ApplicationsHeading cell - no response requiredHeading cell - no response required
503.2 User PreferencesSupports

The product and documentation was tested for:

  • Responds to platform settings for color, contrast, font type, font size, and focus cursor

 

The CLI component was tested for:

  • Responds to platform settings for color, contrast, font type, font size, and focus cursor
503.3 Alternative User InterfacesNot ApplicableThe product does not have assistive technology features.
503.4 User Controls for Captions and Audio DescriptionHeading cell - no response requiredHeading cell - no response required
503.4.1 Caption ControlsNot ApplicableThe product has no multimedia.
503.4.2 Audio Description ControlsNot ApplicableThe product has no multimedia.
504 Authoring ToolsHeading cell - no response requiredHeading cell - no response required
504.2 Content Creation or EditingNot ApplicableThe product is not an authoring tool.
504.2.1 Preservation of Information Provided for Accessibility in Format ConversionNot ApplicableThe product is not an authoring tool.
504.2.2 PDF ExportNot ApplicableThe product is not an authoring tool.
504.3 PromptsNot ApplicableThe product is not an authoring tool.
504.4 TemplatesNot ApplicableThe product is not an authoring tool.

Chapter 6: Support Documentation and Services

Criteria
Conformance Level
Remarks and Explanations
602 Support DocumentationHeading cell - no response requiredHeading cell - no response required
602.2 Accessibility and Compatibility FeaturesSupports

For information on how to enable accessibility mode for Oracle Enterprise Manager Cloud Control, refer to "Appendix F Enabling Enterprise Manager Accessibility Mode" in the Oracle Enterprise Manager Advanced Installation and Configuration Guide.

602.3 Scope - Incorporation of WCAG 2.0 AASupportsSee the responses in the WCAG 2.0 section of this report.
602.4 Alternate Formats for Non-Electronic Support DocumentationNot Applicable

Product documentation is in electronic format

603 Support ServicesHeading cell - no response requiredHeading cell - no response required
603.2 Information on Accessibility and Compatibility FeaturesSupportsOracle Global Customer Support can provide information about accessibility features of the product.
603.3 Accommodation of Communication NeedsSupportsOracle customers have access to electronic support through My Oracle Support or by calling Oracle Support at 1.800.223.1711. Hearing-impaired customers in the U.S. who wish to speak to an Oracle Support representative may use a telecommunications relay service (TRS). Information about the TRS is available at http://www.fcc.gov/cgb/consumerfacts/trs.html, and a list of telephone numbers is available at https://www.fcc.gov/general/telecommunications-relay-services-directory. International hearing-impaired customers should use the TRS at +1.605.224.1837. An Oracle Support engineer will respond to technical issues according to the standard service request process.

Oracle Legal Disclaimer

The information above describes this product's ability to support the applicable Standards/Guidelines, subject to Oracle's interpretation of those standards (available at https://www.oracle.com/corporate/accessibility/policy.html#standards-tab) and the remarks in this document. For more information regarding the accessibility status of this product or other Oracle products, see http://www.oracle.com/corporate/accessibility or contact: [email protected].

This document is provided for information purposes only and the contents hereof are subject to change without notice. Oracle Corporation does not warrant that this document is error free, nor does it provide any other warranties or conditions, whether expressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. Oracle Corporation specifically disclaims any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Oracle further makes no representation concerning the ability of assistive technologies or other products to interoperate with Oracle products. This document addresses the named product(s) only and not prerequisite products for which Oracle supplies restricted use licenses.