The Oracle AI Playbook for Operational Excellence
You know the promise of AI is real and the stakes are higher than ever. But because of all the opportunities AI provides, it may seem challenging to know where to begin or how to manage the AI journey. Our unified, AI-native technology stack—spanning Oracle Cloud Infrastructure (OCI), Oracle AI Database, and Oracle Cloud Applications—is transforming the way we run our business. And our broad adoption of AI across our operations helps us provide better experiences for our customers, partners, employees, and candidates.
We’ve captured the secrets to our success in the Oracle AI Playbook for Operational Excellence to help you achieve similar outcomes, such as reducing time on administrative tasks, gaining new operational insights, and achieving more with less.
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Driving enterprise success with Oracle AI
Learn the proven approach behind our transformation, focused on people, processes, data, and systems. The playbook includes:
- Our framework for driving business success with embedded AI
- Outcomes we’ve achieved and how you can realize similar benefits
- Lessons learned from our journey to Oracle Cloud Applications and Oracle Cloud Infrastructure
We’re achieving more with less
We’re leveraging more than 150 embedded AI features in Oracle Fusion Cloud Applications alongside Oracle Cloud Infrastructure AI Services and Oracle AI Database.
70%
of invoices entered in a touchless manner
10 hours
saved weekly by 26,000 developers
10x
more applications for open roles
4,000+
hours of manual testing saved annually
20%
faster finance forecast cycles
200,000
annual employee hours saved on expense reporting
8 days
faster to fill open roles
98%+
financial forecasting accuracy
“Just like you, we’re putting Oracle AI to work across every part of the business. Every day we’re hiring faster, predicting cash flow more accurately, streamlining expenses, flagging supply chain risks, resolving service tickets instantly, and getting real results with no extra cost and no waiting.”
Our framework for success
We relentlessly focus on people, processes, data, and systems to achieve more with less.
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People
Leadership defines the vision and urgency for AI adoption, and every employee aligns with that vision, alongside our commitment to driving customer success and continuously improving and innovating. We also organize for success with global process and data owners and global solution owners who are responsible for creating best-in-class processes globally by leveraging automation and AI.
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Processes
We regularly review our end-to-end business operations, which underlie the experiences we deliver to our customers, employees, partners, and candidates. Reimagined processes streamline operations, empower people to focus on higher-value work, and delight stakeholders with faster, more successful outcomes.
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Data
Data is at the heart of how we run Oracle and the solutions we deliver to customers. Our unified data model provides consistency and accuracy across our operations. By running our enterprise data on a shared model in Oracle Fusion Cloud Applications and Oracle AI Database, we have a single source of truth for our business operations. Additionally, prioritizing data governance and accountability allows us to innovate with AI responsibly.
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Systems
We use Oracle Cloud Infrastructure, Oracle AI Database, and Oracle Cloud Applications to power our business and help us achieve our goals. Our approach includes centralizing our applications, deploying solutions out of the box—without customization, using built-in best practices—and continuously innovating with the new features and AI capabilities released every 90 days.
People
Processes
Data
Systems
How can we help you succeed? Speak to an Oracle subject matter expert today.