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  2. Supply Chain Management

Oracle AI for Supply Chain and Manufacturing

Oracle’s AI agents for SCM provide a range of traditional and generative AI capabilities to help improve operational efficiency, automate standard transactions, and increase inventory visibility. They can also help optimize supply chain processes such as maintenance troubleshooting, delivery, and packaging sustainability.

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Embedded AI capabilities in Supply Chain Management and Manufacturing Applications

Organizations can quickly and easily adopt the latest AI capabilities to help improve productivity and decision-making, automate some complex tasks and end-to-end business processes, and help reduce costs. Explore the AI features by business function below.

Note: Generative AI features are denoted with *, and AI Agents are denoted with **.

Functional area Use case Business benefit
Cost management Accrual clearing reason generation* Produces audit-ready reasons for clearing entries, helping customers address compliance and streamline documentation.
Cost management Accrual clearing summary* Summarizes purchase order (PO) distribution clearing activity, enabling customers to quickly identify patterns and anomalies.
Cost management Period close summary* Automates financial closing summaries, helping customers save time and reduce errors during period-end processes.
Cost management Troubleshooting for cost processing errors* Identifies and suggests resolutions for cost errors, helping customers accelerate issue resolution and maintain financial accuracy.
Cost management Costing Setup Assistant** Guides cost setup decisions, helping customers make informed choices and accelerate implementation.
Cost management Costing Period Close Assistant** Supports cost period closing, enabling customers to retrieve information quickly and automate closing procedures.
Cost management Maintenance Work Order Cost Estimator** Estimates work order costs, helping customers validate budgets and optimize planning.
Cost management Supplier Accruals Assistant** Flags accrual issues, helping customers standardize decisions and accelerate period end.
Cost management Landed Cost Estimator** Estimates landed costs, enabling customers to improve sourcing decisions and forecast accuracy.
Manufacturing and maintenance Shift note generation* Creates shift summaries for manufacturing operations, helping customers improve productivity and communication during shift handoffs.
Manufacturing and maintenance Suggested repair generation* Identifies fixes based on service history, enabling customers to resolve maintenance issues faster and more reliably.
Manufacturing and maintenance Technician note generation* Helps technicians write structured handoff notes, improving collaboration and reducing errors.
Manufacturing and maintenance Service estimate creation* Automates customer service cost estimation, helping customers reduce manual effort and improve communication with their clientele.
Manufacturing and maintenance Inspection characteristic generation* Creates quality inspection criteria, enabling customers to fast-track inspection plan creation.
Manufacturing and maintenance Inspection instruction generation* Produces safety and inspection guidance, helping customers enforce consistent quality processes.
Manufacturing and maintenance Operational Procedure Advisor** Provides production procedure guidance, helping customers ensure safety and compliance.
Manufacturing and maintenance Work Instruction Advisor** Creates work instructions from documents, helping customers expedite authoring and adhere to policies.
Manufacturing and maintenance Disposition Assistant for Rejects** Suggests handling for production rejects, helping customers automate rework and improve productivity.
Manufacturing and maintenance Operations Assignment Assistant** Suggests workstation assignments, enabling customers to recover quickly from downtime.
Manufacturing and maintenance Outside Processing Shipping Assistant** Manages outsourced component shipments, helping customers minimize manual tasks and improve collaboration.
Manufacturing and maintenance Work Order Sync Assist** Evaluates impact of definition changes, helping customers minimize disruptions and risks.
Manufacturing and maintenance Maintenance Advisor** Provides repair guidance, helping customers expedite resolution and bring consistency to maintenance processes.
Manufacturing and maintenance Post-Maintenance Work Recorder** Captures unplanned work, helping customers track maintenance activity and improve reliability.
Manufacturing and maintenance Maintenance Work Order Builder** Creates work orders from natural language, enabling customers to streamline creation and minimize administrative tasks.
Order management, logistics, and inventory Sales order change comment generation* Summarizes order modifications, helping customers respond quickly to questions about order revisions.
Order management, logistics, and inventory Sales order acknowledgement generation* Creates customer-facing order confirmations, improving communication and customer satisfaction.
Order management, logistics, and inventory Summary generation for returns* Summarizes return details for quick processing, helping customers streamline returns and add context.
Order management, logistics, and inventory Pricing promotion summary* Summarizes pricing promotions, helping customers quickly understand and communicate promotional benefits.
Order management, logistics, and inventory Intelligent wave summary* Summarizes warehouse wave execution, enabling customers to identify issues and improve productivity.
Order management, logistics, and inventory Sales Return Order Assistant** Automates return order creation, helping customers reduce processing time and increase satisfaction.
Order management, logistics, and inventory Sales Promotion Advisor** Recommends applicable promotions, enabling customers to boost sales and personalize offers.
Order management, logistics, and inventory Order Exception Assistant** Resolves order exceptions, helping customers reduce delays and operational costs.
Order management, logistics, and inventory Data Access Advisor** Explains data access rules, helping customers enhance security and productivity.
Order management, logistics, and inventory Sales Order Assistant** Creates orders from natural language, enabling customers to automate order entry and improve accuracy.
Order management, logistics, and inventory PO to Sales Order Converter** Converts PO documents into import-ready files, helping customers reduce errors and processing costs.
Order management, logistics, and inventory Promotion Recommendation Advisor** Matches orders to promotions, helping customers enhance customer experience and boost sales.
Order management, logistics, and inventory Product Configuration Agent** Guides configuration decisions, enabling customers to optimize product selection and compatibility.
Order management, logistics, and inventory Configurator Rule Advisor** Checks for rule consistency, helping customers enable robust, conflict-free product configurations.
Order management, logistics, and inventory Wave Research Advisor** Summarizes wave execution, helping customers resolve issues and improve compliance with service level agreements (SLAs).
Order management, logistics, and inventory Task Management Assistant** Allows supervisors to enquire about the orders that missed shipping for the day.
Order management, logistics, and inventory Inventory Expiry Assistant** Analyzes remaining shelf life for lot-controlled inventory.
Order management, logistics, and inventory Material Expiration Analysis** Identifies lots nearing expiration, helping customers minimize waste and maximize consumption.
Order management, logistics, and inventory ASN Creation Assistant** Helps create advanced shipping notifications (ASNs), improving supply visibility and reducing manual entry.
Order management, logistics, and inventory Fulfillment Processing Assistant** Streamlines fulfillment processing, helping customers accelerate shipping and reduce manual effort.
Order management, logistics, and inventory Item Shortages Assistant** Provides shortage analysis and alternatives, enabling customers to resolve shortages quickly.
Order management, logistics, and inventory Inventory Tasking Assistant** Assigns warehouse tasks, helping customers optimize throughput and rebalance their workforce.
Order management, logistics, and inventory Inventory Aging Advisor** Identifies slow-moving inventory, helping customers prioritize disposition and reduce storage costs.
Order management, logistics, and inventory Inventory Reservation Assistant** Manages reservation assignments, enabling customers to rapidly assess and update allocations.
Order management, logistics, and inventory Stock Location Advisor** Suggests alternate stocking locations, helping customers complete orders efficiently and correct discrepancies.
Order management, logistics, and inventory Cycle Count Analysis Advisor** Summarizes cycle count variances, helping customers target chronic issues and reduce discrepancies.
Order management, logistics, and inventory Receipt Creation Assistant** Helps create inbound receipts, reducing manual entry and improving inventory accuracy.
Order management, logistics, and inventory Service Parts Advisor** Recommends parts based on history, helping customers resolve issues faster and automate ordering.
Order management, logistics, and inventory Supply Disruptions Mitigator** Identifies and mitigates supply risks, helping customers accelerate response and protect service levels.
Order management, logistics, and inventory Sales order change comment generation* Summarizes order modifications, helping customers respond quickly to questions about order revisions.
Order management, logistics, and inventory Sales order acknowledgement generation* Creates customer-facing order confirmations, improving communication and customer satisfaction.
Order management, logistics, and inventory Summary generation for returns* Summarizes return details for quick processing, helping customers streamline returns and add context.
Order management, logistics, and inventory Pricing promotion summary* Summarizes pricing promotions, helping customers quickly understand and communicate promotional benefits.
Order management, logistics, and inventory Intelligent wave summary* Summarizes warehouse wave execution, enabling customers to identify issues and improve productivity.
Order management, logistics, and inventory Sales Return Order Assistant** Automates return order creation, helping customers reduce processing time and increase satisfaction.
Order management, logistics, and inventory Sales Promotion Advisor** Recommends applicable promotions, enabling customers to boost sales and personalize offers.
Order management, logistics, and inventory Order Exception Assistant** Resolves order exceptions, helping customers reduce delays and operational costs.
Order management, logistics, and inventory Data Access Advisor** Explains data access rules, helping customers enhance security and productivity.
Order management, logistics, and inventory Sales Order Assistant** Creates orders from natural language, enabling customers to automate order entry and improve accuracy.
Order management, logistics, and inventory PO to Sales Order Converter** Converts PO documents into import-ready files, helping customers reduce errors and processing costs.
Order management, logistics, and inventory Promotion Recommendation Advisor** Matches orders to promotions, helping customers enhance customer experience and boost sales.
Order management, logistics, and inventory Product Configuration Agent** Guides configuration decisions, enabling customers to optimize product selection and compatibility.
Order management, logistics, and inventory Configurator Rule Advisor** Checks for rule consistency, helping customers enable robust, conflict-free product configurations.
Order management, logistics, and inventory Wave Research Advisor** Summarizes wave execution, helping customers resolve issues and improve compliance with service level agreements (SLAs).
Order management, logistics, and inventory Task Management Assistant** Allows supervisors to enquire about the orders that missed shipping for the day.
Order management, logistics, and inventory Inventory Expiry Assistant** Analyzes remaining shelf life for lot-controlled inventory.
Order management, logistics, and inventory Material Expiration Analysis** Identifies lots nearing expiration, helping customers minimize waste and maximize consumption.
Order management, logistics, and inventory ASN Creation Assistant** Helps create advanced shipping notifications (ASNs), improving supply visibility and reducing manual entry.
Order management, logistics, and inventory Fulfillment Processing Assistant** Streamlines fulfillment processing, helping customers accelerate shipping and reduce manual effort.
Order management, logistics, and inventory Item Shortages Assistant** Provides shortage analysis and alternatives, enabling customers to resolve shortages quickly.
Order management, logistics, and inventory Inventory Tasking Assistant** Assigns warehouse tasks, helping customers optimize throughput and rebalance their workforce.
Order management, logistics, and inventory Inventory Aging Advisor** Identifies slow-moving inventory, helping customers prioritize disposition and reduce storage costs.
Order management, logistics, and inventory Inventory Reservation Assistant** Manages reservation assignments, enabling customers to rapidly assess and update allocations.
Order management, logistics, and inventory Stock Location Advisor** Suggests alternate stocking locations, helping customers complete orders efficiently and correct discrepancies.
Order management, logistics, and inventory Cycle Count Analysis Advisor** Summarizes cycle count variances, helping customers target chronic issues and reduce discrepancies.
Order management, logistics, and inventory Receipt Creation Assistant** Helps create inbound receipts, reducing manual entry and improving inventory accuracy.
Order management, logistics, and inventory Service Parts Advisor** Recommends parts based on history, helping customers resolve issues faster and automate ordering.
Order management, logistics, and inventory Supply Disruptions Mitigator** Identifies and mitigates supply risks, helping customers accelerate response and protect service levels.
Procurement Requirement suggestions for negotiation* Generates supplier requirement questions, helping customers gather the right information for successful negotiations.
Procurement Supplier recommendations for negotiation* Suggests new suppliers to broaden competition, helping customers save time and increase negotiation success.
Procurement Negotiation summary* Produces tailored summaries of negotiation events, enabling customers to quickly understand negotiation outcomes and make informed decisions.
Procurement Assistance for writing negotiation messages* Drafts negotiation communications, helping customers improve clarity and efficiency in supplier interactions.
Procurement Negotiation attachment summary* Summarizes supplier attachments for quick review, allowing customers to expedite approval processes.
Procurement Supplier registration attachment summary* Highlights key points from supplier documents, making supplier onboarding faster and more efficient.
Procurement Purchase order detail summary* Summarizes all PO details for quick consumption, helping customers reduce review time and improve decision-making.
Procurement Purchase order highlights in approvals* Provides PO summaries within approval workflows, enabling approvers to make faster, more informed decisions.
Procurement Purchase agreement summary* Summarizes agreement documents and attachments, helping customers improve visibility and expedite approvals.
Procurement Spend classification* Categorizes transactions using GenAI and ML, helping customers reduce manual classification and improve spend accuracy.
Procurement Business rule generation* Derives rules from spend patterns, enabling customers to automate and optimize spend classification processes.
Procurement Procurement Policy Advisor** Provides procurement policy information, helping customers address compliance and reduce training costs.
Procurement Purchase Requisition Status Advisor** Provides requisition status updates, enabling customers to quickly identify requisitions needing action.
Procurement Quote to Purchase Requisition Assistant** Converts supplier quotes to requisitions, helping customers minimize errors and accelerate submission.
Procurement External Purchase Prices Error Assistant** Suggests fixes for purchase price import issues, helping customers facilitate accurate agreements and uninterrupted procurement.
Procurement Autonomous Sourcing Assistant** Automates sourcing for low-value events, freeing up managers for strategic negotiations.
Procurement Contract Advisor** Summarizes contract details, helping customers clarify complex clauses and accelerate review.
Product lifecycle management Improved product discovery and engagement* Generates SEO and product descriptions, helping customers enhance marketing and web presence.
Product lifecycle management Workflow approval summary* Summarizes change order workflows, helping customers accelerate review and approval cycles.
Product lifecycle management Quality workflow description generation* Writes quality workflow documentation, enabling customers to streamline quality review and disposition.
Product lifecycle management Manufacturer Onboarding & Risk Advisor** Guides onboarding and evaluates compliance, helping customers ensure supplier quality and reduce onboarding errors.
Product lifecycle management Master Data Governance Standards Advisor** Helps ensure product master data addresses governance policies, enabling customers to reduce errors and maintain data integrity.
Product lifecycle management Product Regulations Compliance Advisor** Provides regulatory guidelines for product data, helping customers address compliance and avoid costly mistakes.
Product lifecycle management Workflow Policy Advisor** Guides engineers through workflow policies and changes, helping customers accelerate change management and reduce cycle times.
Product lifecycle management Product Comparison Advisor** Compares products and highlights differences, enabling customers to make faster, more informed sourcing decisions.
Product lifecycle management Product 360 Advisor** Provides consolidated product data and alternatives, helping customers proactively prevent shortages and disruptions.
Product lifecycle management Component Replacement Assistant** Automates part replacement impact analysis, helping customers minimize disruption and maintain auditability.
Quality management Quality Inspection Advisor** Supports inspectors with quality guidance, helping customers address compliance and streamline inspection processes.
Sustainability Invoice classification* Uses GenAI to categorize sustainability invoices, helping customers reduce manual review and promote compliance.
Sustainability Sustainability Policy Advisor** Provides answers regarding sustainability compliance, helping customers boost productivity and enable accurate reporting.
Supply chain planning Analysis of planning data quality issues* Identifies and recommends corrections for planning data issues, helping customers improve data accuracy and reduce manual troubleshooting.
Supply chain planning Supply Chain Collaboration Policy Advisor** Answers policy questions related to collaboration, helping customers reduce support overhead and improve supplier training.
Supply chain planning Supply Chain Planning Process Advisor** Explains planning processes and ownership, enabling customers to get natural language answers from process documents.
Supply chain planning Planning Advisor for Exceptions** Summarizes and analyzes planning exceptions, helping customers accelerate plan analysis and response times.
Supply chain planning Planning Advisor for Notes** Summarizes plan notes, enabling customers to make faster, more informed decisions.
Supply chain planning Planning Order Release Assistant** Automates planned order releases, helping customers focus on important exceptions and optimize planner effort.
Supply chain planning Planning Measure Expression Assistant** Helps correct measure expression syntax, enabling customers to accelerate implementation and reduce technical barriers.
Supply chain planning Planning Cycle Assistant** Summarizes planning cycle tasks, helping customers collaborate in real time and stay engaged.
Supplier management Question generation for supplier qualification* Creates relevant supplier evaluation questions, helping customers streamline supplier qualification and reduce manual effort.

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Disclaimer: The preceding is intended to outline our general product direction. It is intended for information purposes only and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality and should not be relied upon in making purchasing decisions. The development, release, timing, and pricing of any features or functionality described for Oracle’s products may change and remains at the sole discretion of Oracle Corporation.